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4-star hotel Check-in 14:00 · Check-out 11:00

citizenM San Francisco Union Square

Experience high-tech rooms, rooftop terrace, and 24/7 bar/cafe at citizenM San Francisco Union Square. Close to Union Square and major attractions.

72 Ellis St, San Francisco, CA 94102, United States View on map
9.2/10
Exceptional Based on 774 recent guest reviews
Paid breakfast Accessible Air-conditioned Restaurant Fitness center
What recent guests emphasize

Trendy Comfort and Central Location

Visitors highlight the hotel's modern, tech-savvy rooms and excellent location near Union Square. Some mention limited amenities, balancing style and convenience.

Guests often praise

  • High-tech, stylish rooms with comfortable beds and smart controls
  • Convenient downtown location close to shopping, restaurants, and key attractions
  • Rooftop terrace offering pleasant city views and a relaxing atmosphere
  • Friendly and efficient staff with helpful service
  • 24/7 bar and café providing easy access to food and drinks

Worth knowing

  • No on-site parking, airport shuttle, or pool available
  • Breakfast is paid and not included in the room rate
  • Not pet-friendly and no business center facilities
  • Fitness center available for guests seeking to stay active
  • Accessible design accommodates guests with mobility needs

Best for

  • Tech-savvy travelers looking for a modern, urban hotel experience
  • Visitors wanting to explore the vibrant Union Square neighborhood on foot
  • Guests who appreciate trendy social spaces like rooftop terraces and 24/7 bars
  • Solo travelers and business visitors needing workspace options
  • Those prioritizing accessibility and central location over extensive hotel amenities
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About this property

Welcome to citizenM San Francisco Union Square

Situated in a lively area of downtown San Francisco, citizenM San Francisco Union Square offers a modern stay with high-tech rooms designed to meet the needs of contemporary travelers. The hotel's location at 72 Ellis St places guests in close proximity to Union Square, a bustling public square surrounded by shops, restaurants, and other hotels, making it an ideal spot for visitors seeking to explore the city's core.

The property features a rooftop terrace and a 24/7 bar/café, providing convenient spaces for relaxation and socializing at any time of day. Workspace options are available within the hotel, catering to guests who need to balance work and leisure. While there is no Wi-Fi provided, paid breakfast is available, and air conditioning ensures comfort throughout the stay.

Although lacking parking, a swimming pool, or airport shuttle services, the hotel includes accessible facilities and a fitness center for active guests. The presence of an on-site restaurant adds to the convenience, though guests should note that the hotel is not pet-friendly and does not offer a smoke-free environment. Check-in starts at 14:00 and check-out is by 11:00.

Nearby cultural and entertainment options include the San Francisco Museum of Modern Art, Alcatraz Island, and numerous shops and nightlife venues around Union Square, all highly rated by visitors. The proximity to multiple airports such as San Francisco International, Oakland San Francisco Bay, and San Jose Mineta International provides easy travel access.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Paid breakfast
Accessible
Air-conditioned
Restaurant
Fitness center

Not available at this property

Wi-Fi
Parking
Pool
Business center
Pet-friendly
Airport shuttle
Smoke-free
Location & neighborhood

Where you'll find citizenM San Francisco Union Square

Union Square, San Francisco, CA, USA

Bustling public square in the heart of downtown, surrounded by shops, hotels & restaurants.

  • Powell St & O'Farrell St 2 min Walk
  • Powell St & Market St 1 min Walk
  • San Francisco 23 min Walk
  • San Francisco International Airport 22 min Car · 46 min Transit
  • San Jose Mineta International Airport 54 min Car · 1 hr 55 Transit
  • Oakland San Francisco Bay Airport 30 min Car · 43 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in California. Distances are rough real-world times, not straight-line.

Alcatraz Island 44,411 reviews

Alcatraz Island

San Francisco, CA 94133, United States

4.7 · Historical Place
San Francisco Museum of Modern Art 16,398 reviews

San Francisco Museum of Modern Art

151 3rd St, San Francisco, CA 94103, United States

4.6 · Modern Art Museum
Union Square 37,246 reviews

Union Square

San Francisco, CA 94108, United States

4.4 · Historical Landmark
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